The Cape Fear Council of Governments serves as a first response resource to all our local government members and especially those who are tasked with management of their organization. Both elected and appointed leadership has at its finger tips a career local government administrator with over thirty years of local government management experience to use as a sounding board for ideas, advice on any issues, or to use as a facilitator for executive retreats. The Finance Department is available to assist with local government finance questions.

Here is a list of typical Management Services:

  • Professional Administration
  • Confidential Management Consultation
  • Personnel and Human Resources including preparing personnel policy rewrites and Comparative Salary Studies
  • Grants Administration
  • Resource Development-grants
  • Strategic Planning / Budget Retreats
  • Conflict resolution / mitigation
  • Fiscal Control / Budgeting Consult
  • General local government administration consult
  • Utility asset management plans
  • Elected/appointed board training

Some of our current and recent projects/services include:

Brunswick County strategic plan facilitation (2016)
City of Boiling Spring Lakes salary study (2016-17)
City of Southport Asset Management Plan (2017-current)
Pender County salary study (2016-2017)
Town of Belville interim Town Administrator (2016)
Town of Brunswick Asset Management Plan (2016)
Town of Burgaw salary study (2017)
Town of Fair Bluff utility mapping (2017-current)
Town of Ocean Isle Beach salary study (2016)
Town of Shallotte Planning Board training (2016)
Town of Topsail Beach interim Town Manager (2016)
Town of Topsail Beach facility study (2017)

CFCOG staff have facilitated more local government board retreats than can be listed here.  We also recently conducted Planning Board or Board of Adjustment training for the following communities:

City of Boiling Spring Lakes Planning Board (2016)
Pender County Planning Board (2015)
Town of Bolton Planning Board (2016)
Town of Carolina Shores Planning Board & Board of Adjustment (2014)
Town of Calabash Planning Board training (2017)
Town of Holden Beach Planning Board (2014)
Town of Kure Beach Board of Adjustment (2014)
Town of Navassa Planning Board (2015)
Town of Oak Island Planning Board (2015)
Town of Oak Island Board of Adjustment (2014)
Town of St. James Planning Board (2015)
Town of Sunset Beach Planning Board (2015)
Town of Tabor City Planning Board (2016)

Additionally, the Cape Fear Council of Governments hosts quarterly forums for both managers and clerks that provide opportunities for networking, information about upcoming training seminars, and useful information about the Cape Fear Region.


Employment Opportunity

Posting Date: July 13, 2022

City of Boiling Spring Lakes, NC
Job Title:
Town Manager
Salary Range:
$110,000 - $135,000 or DOQ
Appointment Type:
Regular, Full-Time

The City of Boiling Spring Lakes is a rapidly growing, predominantly residential coastal community located in Brunswick County in southeastern North Carolina. The City lies approximately 21.2 miles southwest of Wilmington, North Carolina with a population of approximately 7,000. The area is 23.3 square miles.  The City is known for its proximity to local beaches and lakes.

The City is seeking a City Manager to plan, organize, manage, direct, and implement the goals and objectives of the Board of Commissioners as the Chief Executive Officer (CEO) for the City. The City Manager serves at the pleasure of the Board of Commissioners and must have a strong respect for the Council/Manager form or government.

The City Manager is responsible to the Board for administering all municipal affairs and exercises control and general supervision of all City employees. The person shall be an experienced manager who is well versed in the management of an organization’s operations including, finance, personnel and strategic planning. The chosen candidate will have a record of recommending policies and implementing practices to achieve organizational goals and must possess the proven ability to attract, develop, motivate, and retain employees, as well as encourage community involvement and foster volunteerism. This enthusiastic, collaborative, results-oriented leader will bring outstanding communication, interpersonal and consensus building skills and value diversity.

Key Functions include but are not limited to:

  • Manages the department heads and departments in City government; works with them to establish long- and short-range goals and assure effectiveness and efficiency of services provided; communicates organizational mission, vision and goals as established by elected officials, and helps department heads enhance these goals and implement programs consistent with them;
  • Oversees the operational management of public works for the City; ensures effective land use planning and development for the City to maximize natural resources; oversees the development and implementation of recreational and other leisure services, arts and quality of life facilities and programming; oversees programs and services to ensure the public safety of the community;
  • Oversees the selection, training, professional development, and work evaluation of City staff; oversees the implementation of effective employee relations programs; provides policy guidance and interpretation to staff; serves as the hearing officer for grievances and discipline hearings;
  • Cooperates with other governmental units as necessary to provide professional and effective services to the citizens (State, transportation, county, neighboring cities, etc.);
  • Researches and recommends policies; implements administrative procedures as necessary to provide for consistency and guidance of staff and service management;
  • Demonstrates leadership and sound decision-making skills in emergency and controversial situations; leads in finding collaborative resolutions to conflicts;
  • Maintains cutting edge knowledge of management and municipal trends, laws and issues; maintains modern management knowledge and skills;
  • Oversees the preparation of the annual budget for the City; authorizes, directly or through staff, budget transfers, expenditures, and purchases; provides information regarding the financial condition and needs to the City Commissioners;
  • Advises the City Commissioners on issues, programs, and financial status; prepares and recommends long- and short-term plans for City service provision, capital improvements, and funding; directs the development of specific proposals for action regarding current and future City needs;
  • Oversees the administration, construction, use, and maintenance of all City facilities and equipment, including buildings, parks, facilities, and other public property;
  • Represents the City and the Commissioners in meetings with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations;
  • Provides for the investigation and resolution of complaints regarding the administration of and services provided by the City government; Responds in a timely fashion to citizen concerns and requests;
  • Provides for contract services and franchise agreements; ensures proper performance of obligations to the City; has responsibility for enforcement of all City codes, ordinances, and regulations; crafts and reviews interlocal agreements for various services;
  • Ensures that the Commissioners are kept informed of City functions, activities, and financial status, and of legal, social, and economic issues affecting City activities;
  • Monitors changes in laws, regulations, and technology that may affect City operations; implements policy and procedural changes as required;
  • Responds to the most complex, difficult, and sensitive public inquiries and complaints and assists with resolutions and alternative recommendations;
  • Represents the City positively with a wide variety of people, business, governments and organizations; and
  • Performs other duties as assigned.

Knowledge, Skills, and Abilities

Thorough knowledge of North Carolina General Statutes and of local ordinances governing the responsibilities of the City Manager, City Board of Commissioners, and other public officials.

Thorough knowledge of methods and techniques for developing local policies and ordinances regarding all governmental operations.

Thorough knowledge of the modern principles and practices of leadership, employee motivation, communication, team building, performance coaching and review, hiring, discipline, and conflict resolution.

Considerable knowledge of laws, regulations, policies, and current practices in a variety of phases of municipal administration including budget, personnel, purchasing, public works, utilities, planning and other functional areas.

Considerable knowledge of the application of information technology to improving the efficiency, effectiveness, and customer service functions of municipal services.

Ability to conceive and articulate a vision of organizational excellence that inspires staff and community to high levels of achievement.

Ability to help build consensus among staff and elected officials and make decisions consistent with organizational goals and values.

Ability to coordinate and direct a wide variety and array of City services through department heads and other staff support positions.

Ability to develop and maintain effective working relationships with the other governmental jurisdictions, the City Board of Commissioners, elected and appointed officials, community groups, employees, and the general public.

Desirable Education and Experience

Graduation from a four-year college or university with a major in public administration, business management, civil engineering or related field and considerable municipal management experience; graduate degree in public administration or related field preferred; or an equivalent combination of education and experience.  Possession of a valid North Carolina driver's license. Prefer possession of ICMA certification.

Salary range is $110,000 - $135,000 or DOQ.

Please submit a cover letter, resume and 3 to 5 references, as well as a salary history no later than close of business Friday, August 12, 2022 to the City of Boiling Spring Lakes City Clerk at or City of Boiling Spring Lakes, 9 East Boiling Spring Road, Southport, NC 28461, Attention:  Nancy Sims, City Clerk.


Allen Serkin

Executive Director
(910) 395-4553