Coordinated Entry and Housing Prioritization

The Homeless Inter-agency Council (Tri-HIC) is implementing tools and strategies to improve access to housing resources and assistance. The Tri-Hic has implemented a new Housing Prioritization process, otherwise known as “Coordinated Entry.”

For individuals experiencing homelessness: to get on the Community Housing Prioritization List, please take a Coordinated Entry Assessment at:

  1. Salvation Army (820 N. 2nd St) on Tuesdays or Thursdays, 9am-12pm and 1pm-4pm by phone 910-363-0076.
  2. Coordinated Entry Hotline: Monday, Wednesday, Friday 10a-7p and Tuesday, Thursday from 4 pm to 7 pm: 910-444-0621.

After you take the assessment, your name will go on our Community Prioritization List. Community partners review this list weekly and collaborate together to link individuals with the resources that best match criteria and eligibility.

We are implementing the use of the Vulnerability Index and Service Prioritization Decision Assistance Tool (VI-SPDAT) to assess housing needs, create a single permanent housing prioritization list, and prioritize those who are the most vulnerable with the greatest needs first to more effectively use our communities housing resources. For more details and information on Housing Prioritization click here.


**Individuals experiencing homelessness can still access emergency shelter and outreach services without taking a Housing Assessment.

For more information on Housing Prioritization/Coordinated Entry please email or call CoC Director, Judy Herring,, 910-395-4553 x202

Ending Veteran Homelessness

The Homeless Inter-agency Council is committed to help our region meet the goal of ending Veteran Homelessness. The Homeless Veteran Strategy Team  augments the Coordinated Entry weekly staffing. Current the Team meets every two months.  The teams identifies opportunities to reach homeless veterans and best-practice strategies to address the unique needs of this population and ensure they are being engaged and moved into housing as quickly as possible. The Strategy Team reviews our region's progress on meeting federal benchmarks for ending Veteran homelessness. For other information related to this initiative, contact Judy Herring, CoC Director, at

NC 506 CES Flowchart CE 2.0 7.22.2020